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Your concierge service

If you are travelling to London from afar, we offer a 5-star concierge service for your comfort and convenience.

Concierge services for proton therapy patients

Here to support you, whatever you need

At Proton International London, we understand that you need more than just clinical care. If you’re travelling from elsewhere in the UK or from abroad, we can offer you a dedicated concierge service to ensure your time in London is as convenient and stress-free as possible. From making accommodation arrangements to organising transport, and even booking tickets and restaurant tables, nothing is too much trouble.

A seamless experience

Proton beam therapy is typically delivered over several weeks, with short appointments scheduled five days a week. For many patients, staying close to the treatment centre is preferable to the hassle of commuting every day. If you decide to stay nearby, your concierge team is here to assist with every aspect of your stay. Our aim is to help you settle in quickly, access what you need, and travel to and from your treatment sessions with ease.

Our service includes:

  • Accommodation arrangements – From boutique hotels to serviced apartments, we’ll help you secure trusted, high-standard options that suit your preferences and budget. Read more about staying in London.
  • Transport coordination – We can arrange chauffeur-driven transport to and from the hospital.
  • Daily essentials – We can connect you with local services and even arrange grocery deliveries.
  • Arranging appointments – While you are away from home, we can arrange appointments with a range of London’s best healthcare specialists, including private GPs, consultants, and holistic support services and treatments.
  • Translation support – For international patients, we can arrange an interpreter to be by your side during hospital visits. Read more about our services for international patients.
  • Local area guidance – We are on hand to advise about nearby amenities, travel links, dining options and more.

We work closely with a network of trusted partners and providers to ensure every service we recommend meets our professional standards.

Contact us if you have questions

To learn more about our concierge service or make an enquiry, please get in touch with our team.

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Support for you and your family

Our concierge service extends to anyone travelling to London with you, whether that’s a friend, partner, spouse, children, or other relatives. They will play a crucial role in supporting you during treatment, and we understand that it can be a challenging and uncertain time. Rest assured, we will do our best to help them feel at home.

A practical support system

The concierge team works closely with our clinical staff to ensure that your treatment timetable aligns with your personal arrangements. Whether you need one-off assistance or ongoing support throughout your course of care, we will be there to assist you.

Our concierge service is not merely an add-on – it’s a fully integrated part of our care plan. Our goal is to ensure your time with us is well-organised, professional and convenient, so that you can concentrate on your wellbeing.